Refund policy

RETURNS & REFUNDS

We offer a 30-day return and refund period for eligible orders. You have 30 days from the date you receive your order to contact us about a return or refund.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible and within 30 days of delivery.

We will review the issue and, where applicable, arrange a replacement or refund. In these cases, you may not be required to return the product.

CHANGE OF MIND

If you simply change your mind or no longer want the product, please contact us before returning it.

For this type of return, return shipping costs are the customer's responsibility. Returns may need to be sent to our designated return location in China. We will provide return instructions before you send anything back.

Please do not send a return without contacting us first.

REFUNDS

Once your request has been reviewed and approved, we will process the applicable refund to your original payment method. Processing times may vary depending on your payment provider.

If you have any questions about a return or refund, please contact us through our customer support contact information.